Got Questions?

To change your connected email address or change your email notifications, follow the steps below:

On the upper right-hand corner of any page, you’ll see a link called ’My Account’  if you’re signed in. Click on it to access your user account dashboard.

Select “Account details”. You are then able to change your email address, shipping address, password ..etc.

It happens to the best of us. Go to this page so you can set a new one. Or click on sign in on the top right corner (if you are on the desktop or from the menu if you are on mobile) then click on “lost your password?”  link above the login button.

Yes! If you like an artwork just click on (Add to wishlist) below it. This will automatically save it to your desired list, which you can find under your account dashboard. On the upper right-hand corner of any page, you’ll see a link called ’My Account’  if you’re signed in. Click onit to access your user account dashboard.

When you buy Artwork on ZeeArts Gallery, the money goes into a neutral escrow account so the Seller does not get paid until you have received your artwork and had time to review it.

The funds are not released until 48 hours after ZeeArts Gallery has gotten confirmation that you have received your item. So you can be confident that you will get what you bought and know that it is what it is advertised to be. Cardholder must retain a copy of transaction records and Merchant policies and rules

In “My orders” you can see the progress of all of them. Once delivered, you will receive more information on how to track the package and when it will arrive.

You will also be provided with tracking number from the courier so you can track it.

Yes, we will issue for you the provenance (certificate of authenticity) stating clearly this artwork is original. The certificate will be stamped from ZeeArts and will be stored in our database. We will preserve your right of ownership and has the proof of origin and history of your artwork.

This will guarantee for you the ownership and will preserve the value of your artwork as an asset that you can resell again anytime via our gallery.

Once you’ve received an original artwork, we’ll give you seven (7) days to decide whether or not you’d like to keep that artwork or return it for a refund.

After seven (7) days of informing us of your intent, you have three (3) days to ship out the artwork in the original condition to us. Shipping out the artwork to us without informing us first is not accepted and won’t be eligible for a refund. So, you as a buyer need to ship the artwork directly to us.

You won’t be eligible for a refund if:
– You didn’t inform us about the intent within 7 days of receiving the original artwork.
– You didn’t ship out the original artwork to us within 3 days of the date you informed us of your intent.
– If the artwork is not in its original condition and packaged properly.

Refunds will be done only through the Original Mode of Payment

• Limited Edition Prints
• Special Edition works
• Limited Edition works

This depends on the artist and the nature of the artworks. We try to collaborate with artists who ship worldwide but some artworks might not be available to ship to your country. And don’t worry as you don’t need to pay till we confirm that it can be shipped to your doorstep. And if you already paid online, you will get a full refund.

We will not ship with or provide any services to OFAC and sanctioned countries

This is subjective depending on where the package is sent from and its destination. Also, the size and weight of the artwork and delivery type (standard or express) will affect the price.

*Some countries may charge customs and duties for your parcel. You are responsible for these customs and duties charges.

The delivery time depends on the distance between you and the artist. Our artists are regional to worldwide shipping depending on the artwork.

See the terms and conditions page for more specific information regarding delivery times.

Be sure to check out shipping company’s estimated delivery time when they send you the tracking number for your order.

ZeeArts Gallery preserve the full right to cancel any placed order. However, once the order is canceled from our side, you will get a full refund of the amount paid.

If the order is canceled from the customer side in the first 48 hours of placing the order, the customer gets full refund.

If the order canceled by the customer after 48 hours, the transaction will be refunded partially and if its shipped the shipping and handling fees will be deducted from the total amount.

Refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.

ZeeArts Gallery collects and uses your personal information to operate its website(s) and deliver the services you have requested.

When you place an order on the Site, you must provide your first and last name, a valid email address, phone number, billing address, shipping address. We will use this information to fulfill the order you place and to communicate with you about it.

ZeeArts Gallery uses your information for four purposes: (1) to fulfill the orders you place on the Site, (2) to answer any customer service inquiries that you may have, (3) to contact you about special offers, ZeeArts Gallery news and new products and (4) to understand the shopping habits of our customers to better serve them in the future.

User is responsible for maintaining the confidentiality of his account.

ZEE Arts Gallery is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

The ZeeArts Gallery uses cookies to improve and personalize your experience on our site by remembering you or your preferences during your visit(s) to the site.

If a Site doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the Site. Our Site uses cookies to remember things like your preferences, shopping cart or to remember who you are on return visits.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the ZeeArts Gallery services or websites you visit.

ZeeArts Gallery does not knowingly collect personally identifiable information from children under the age of 18. If you are under the age of 18, you must ask your parent or guardian for permission to use this website.